Brand objectives are one of the key pieces of work that underpin any brand strategy you might create. While many businesses assume that their goals are universal and relate solely to revenue growth and profit margins, the reality is that even slight variances in core objectives can make a huge difference to your marketing, SEO, and communications – and the results you achieve.
Sitting down to pinpoint your most relevant objectives is important since this process helps business owners highlight exactly what they want to do. This information informs all aspects of their marketing efforts, from the way they present information on their website to the types of graphics they use in their emails.
Importantly, brand objectives have to be directly linked to your overarching business goals. For example, if you want to expand into a new market, you’ll need brand objectives to match, ensuring you’re working in a cohesive and targeted way.
In this context, brand creation emerges as a critical service offered by a brand marketing agency, ensuring a brand’s objectives are not only met but also creatively distinguished in the market.
Explore brand objectives with Flintlock Marketing, let us explain their meaning, and discuss how defining those aims ensures that all the publicity and marketing work your organisation invests in is pointing in the same direction.
What Are Brand Objectives in Digital Marketing?
We all know that a business objective or target is a necessary part of building a business case or plan. It shows what you’d like the company to achieve or specific goals you’d like to hit. This strategic process works like a roadmap, identifying where you are now, where you want to be, and how you will get there.
Brand objectives work in much the same way, but as we’ve mentioned, both of these goal-setting exercises need to have commonalities. Brand and business objectives must have synergy so that all of your decision-making and consumer touchpoints support those big-picture targets, both in terms of where you’d like the business to be and how you’d like your brand to be perceived.
Strategic brand objectives should ideally be measurable. Rather than stating that you’d like to improve market share or generate better customer loyalty, a quantifiable goal allows you to create precise targets, often scheduled in a staggered way to ensure you have a viable time frame in place.
What is target tracking meaningful? This means that the business can plot its performance and see how much progress it has made towards achieving each benchmark, starting from its current metrics. If a brand marketing campaign isn’t having the desired impact, for example, you’ll be able to see that through your monitoring. You can then make tactical adjustments – rather than hoping that your marketing will deliver the results you expect.
Partnering with branding agencies can significantly enhance this strategic alignment, as they specialise in aligning brand objectives with business goals through expert strategic planning and execution.
Examples of Common Brand Objectives
Comparing some of the often-used brand objectives makes it easier to demonstrate why these goals make a difference and how your targets may impact how you market and promote your brand.
Brand Engagement vs Brand Awareness
Many smaller or growing brands begin by focusing on brand awareness. In short, that means customers or groups of consumers in your target demographic are aware of your brand and know what products or services you offer.
A creative marketing agency with a skilled creative team plays a crucial role in enhancing brand engagement and awareness through innovative strategies.
Brand recognition is a launchpad for scalable success. A customer who is familiar with the business and perceives it as a credible solution to a service or product need is far more inclined to choose that brand over one they have never heard of before.
While brand recognition or brand awareness is tricky to monitor, you can use varied methods to keep pace, such as reviewing your website traffic or the number of unique visitors on a weekly or monthly basis. You might also rely on social media engagement metrics and surveys to see how well your branding is reaching potential customers.
Strategies based around brand engagement objectives will differ since this goal is about monitoring how customers actively respond to your promotions and online content. For example, you might track email open rates, conversions from newsletter sign-ups to paying customers, or feedback and review ratings to see how often customers react or reply and to which communications or campaigns.
Brand Equity vs Brand Advocacy
Brand equity is a gold standard and an objective often used by companies that have achieved some success but want to build a strong brand that stands apart or holds a unique meaning and relevance to its customers.
If a business has superb brand equity, that means customers are exposed to consistent messaging and positive experiences, and there is a feel-good factor associated with doing business with your brand. For instance, brand equity growth campaigns could work on showcasing how you contribute to the local community, highlight social responsibility, or tackle a thought leadership issue.
Incorporating a strong visual identity and offering compelling digital products are essential in ensuring consistency and appeal in the brand’s digital presence, thereby strengthening brand equity and fostering brand advocacy.
As in our previous example, a brand equity objective may look different in practice from a brand marketing project to improve brand advocacy. The latter means that your existing customers don’t simply remain loyal and choose your brand over competitors but that they proactively encourage others to use your services or buy your products.
Excellent engagement statistics, loyalty programmes, and advocacy systems where regular customers can gain points, discounts, or other benefits for recommending your brand all work well to improve brand advocacy and are also relatively simple to track.
How to Create Brand Strategy Objectives for Your Business
Now that we understand brand objectives and how they fit into the puzzle of brand marketing, we’ll talk about the goal-setting process and how your company’s age and trading structure will play a part in setting those key targets.
Step one is to analyse exactly what you would consider a sign of success, based on a deep understanding of your target market’s needs and preferences, the unique aspects or characteristics of your brand that differentiate you from any other, and the value your brand currently holds—or your existing brand equity.
While your objectives will naturally change over time as your business evolves and becomes better known, the key is to refer back to those core elements at all times, ensuring you select objectives that not only keep your company moving forward but stay true to your customers, the essence of what your brand stands for, and the aspects of your brand that your audience already loves.
Going the extra mile in researching and setting brand objectives that resonate deeply with your target audience is crucial for creating a lasting impact.