Skip to main content

Privacy Policy

Last Updated: 17.03.2026

At Flintlock Ltd (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard the personal data of our website visitors, clients, and partners in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following data about you:

  • Identity Data: Name, job title, and company name.
  • Contact Data: Email address, telephone number, and postal address.
  • Technical Data: IP address, browser type, time zone setting, operating system, and information about how you use our website (via cookies).
  • Marketing & Communications Data: Your preferences in receiving marketing from us and your communication preferences.
  • Enquiry Data: Information provided when you fill out a form on our website or contact us for a “Spark Workshop” or consultation.

2. How We Collect Your Data

  • Direct Interaction: You may give us your data by filling in forms on www.flintlockltd.com or by corresponding with us by post, phone, or email.
  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns through cookies and similar technologies.

3. How We Use Your Information

We use your data only when the law allows us to. Most commonly, we use it for:

  • Performance of a Contract: To carry out services we have agreed to provide to you or your business.
  • Legitimate Interests: To improve our website, manage our relationship with you, and grow our business through relevant marketing.
  • Compliance: To comply with a legal or regulatory obligation.

4. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who provide IT, system administration, and marketing platform services.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.
  • Legal Requirements: If we are under a duty to disclose your data to comply with legal obligations.

5. International Transfers

If we transfer your data outside the UK (for example, to a cloud storage provider based in the US), we ensure a similar degree of protection is afforded to it by ensuring at least one of the specific safeguards approved by the UK Information Commissioner’s Office (ICO) is implemented.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees, agents, and contractors who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction or erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data.
  • Right to withdraw consent.

To exercise any of these rights, please contact us at tasha@flintlockltd.com.

9. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse. You can set your browser to refuse all or some browser cookies, but this may affect website functionality.

We engage carefully selected third-party partners and service providers who process personal data on our behalf in compliance with GDPR. From time to time, we appoint digital marketing agencies to conduct outreach and marketing activities on our behalf. As part of these activities, personal data may be processed in accordance with applicable data protection laws. Our appointed data processors include

(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro is registered with the ICO Reg: ZA346877. Their Data Protection Officer can be emailed at: dpo@sopro.io

 

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Flintlock Ltd 10 Victoria Road South

Southsea, England, PO5 2DA

Email: tasha@flintlockltd.com Website: www.flintlockltd.com